How to order
You can order via the shopping cart on the website or by clicking on the Contact button in the upper right corner and submitting the form. Once you place an order from the website or submit the form, our team will contact you to confirm your order, shipping and delivery.
add to quote
Add items to your quote list by clicking on the Add to quote button. Click on the Quote icon at the right side of the menu bar of the site to access your quote list. You can delete item by yourself using the “×” icon in the quote list. You can increase or reduce the quantity in the “Quantity” column to the current item and save the change by clicking Update List button.
send request
After adding all desired products to your quote list, click the quote icon to enter the ‘Request Quote’ page. Review your selected products and click ‘Send Your Request‘ to submit your quote request.
confirm order
Our team will review your request, calculate the total amount (including shipping costs, tariffs, and other fees), and send you a detailed quotation. You can accept the quotation by clicking the ‘Accept‘ button in the quotation email or in the quote panel of your account page, generating a new order record.
payment
During the order submission procedure, select your preferred payment method. We accept various payment methods, including credit/debit cards, PayPal, and bank transfers. Click ‘Check Out‘ to submit your order details.
order tracking
After payment, your order status turns to Processing. You can track the status of your order in the orders section by clicking Orders menu on the top bar. When delivering via Business Lines, you can independently track the status on the transport company’s website by indicating the order number.
receiving
Along with the goods, you will be given an invoice and a delivery note, which must be stamped by your organization, or signed by the buyer. Please note that upon receipt and payment of the order, the buyer, in the presence of the courier, is obliged to check the contents and appearance of the product for the absence of physical defects (scratches, cracks, chips, etc.) and the completeness of the package. After the courier leaves, claims on these issues will not be accepted. Your order status will turn to Completed